Refund policy

Refund Policy

At CBManuals, customer satisfaction is our top priority. If the manual you downloaded doesn’t meet your expectations, we offer a fair and efficient refund process.

✅ Refund Eligibility

• You received the wrong manual (model/year mismatch).
• The file was incomplete, corrupt, or failed to open.
• You contacted us within 30 days of your purchase.

❌ Refunds Are Not Granted If:

• You changed your mind after a successful download.
• The file was shared or redistributed after purchase.
• Compatibility wasn’t checked and no replacement was requested.

🔁 Replacements

We will first attempt to replace the manual with the correct version at no cost. If no replacement is available, we’ll issue a full refund.

⏱️ Refund Timeframe

Refunds are processed within 1 business day of approval to your original payment method.

📨 Contact Us

If you believe you are eligible for a refund, please email us at support@cbmanuals.com with your order number and issue details.