Online Dispute Resolution (ODR) Information

At CBManuals, we are committed to providing excellent service and support. If you have any issues or disputes related to your purchase, please review the information below about your rights and available options.

For EU Customers

The EU Online Dispute Resolution (ODR) platform will be discontinued as of 20 July 2025 in accordance with Regulation 2024/3228. Until 19 July 2025, you may still submit complaints via the ODR platform here:

Visit the EU Consumer Redress Portal

After 20 July 2025, you may contact the certified Romanian Alternative Dispute Resolution (ADR) body if you are an EU consumer:

SAL — Solutionarea Alternativă a Litigiilor (ANPC)
Website: https://www.anpc.ro

For U.S. and Other Customers

For customers outside the EU, including the United States, please contact us directly and we will do our best to resolve your concerns promptly and fairly. You may also file a complaint through the Better Business Bureau (BBB) at www.bbb.org if you prefer an independent resolution process.

Contact Us

If you have any questions, concerns, or need assistance with a dispute, please contact us directly at support@cbmanuals.com. We aim to resolve all issues as quickly and fairly as possible.

Thank you for choosing CBManuals.